Refund and Exchange Policy

All sales are final. Broken items will be replaced with proof sent via email.

Reward system for those who would like to take advantage after your second purchase. Clients who return will be placed in a monthly drawing to receive a free candle. Good Luck!!

If you return your candle jar back to  ArrowdEssence in mint condition, we will make you a new one at a $5 discount for being a loyal customer!!

Ordering Methods and Payment Method

Methods of ordering via email, calling directly or on the website.

Methods of payment are via CashApp, Zelle, Visa, Mastercard, American Express and COD(Cash on Delivery).